Monthly packages that cover content updates, plugin maintenance, troubleshooting, and strategy. Choose updates only or bundle with premium hosting.
Our support packages give you a set number of hours each month to use however you need. Content updates, troubleshooting, new pages, staff training. We respond within one business day and track every task so you know where your hours went.
All of these tasks count against your monthly hours. Mix and match based on what’s happening at your organization.
Text changes, image swaps, new staff bios, updated program information, event details, job postings.
Lightweight pages for programs, events, campaigns, or initiatives. Not full redesigns, but solid pages that match your site.
Screen-share sessions to walk your team through WordPress basics, content editing, or specific workflows.
Plugin conflicts, form issues, display problems, broken links. We diagnose and fix what’s not working.
Planning conversations about site improvements, SEO, content organization, or upcoming projects.
Connecting your site to donation platforms, email tools, calendars, or other systems your team uses.
Submit your request with what you need.
Quick reply to make sure we understand the request correctly.
Most updates within one business day. Larger tasks get a timeline.
See exactly how your hours were used. No surprises.
We work best with nonprofits that have the budget and staff to use a professional website well.
Use your monthly hours within the month. We’ll remind you near the end if you have time left.
Zoom calls and strategy sessions are billed in 30-minute increments against your package hours.
Additional hours available at a set rate based on your plan. No new contract needed.
Itemized list of every task completed and time spent. You always know where your hours went.
Choose updates only, or bundle with premium WordPress hosting and our technology stack.
Already have hosting? The “Updates Only” plans work great if you’re happy with your current host. If you want us to handle hosting too, the bundled plans include our premium WordPress hosting and technology stack.
Hours don't roll over to the next month. We send reminders in the last week so you can use remaining time for training, strategy sessions, or getting ahead on updates.
Within 48 hours for all requests. Urgent issues (site down, broken forms) get same-day attention.
Our curated set of premium plugins and tools for security, performance, backups, and SEO. Normally over $100/month if purchased separately.
Actual work time. A quick text change might be 10 minutes. A new page with images and formatting might be 90 minutes. We track in 15-minute increments.
Sometimes. If it's WordPress and reasonably maintained, we can usually help. We'll look at the site first and let you know.
Updates + Hosting plans and Level M1 have no long-term commitment. Level M2, M4, and M8 (updates only) require a 12-month commitment for the discounted rate.
Schedule a 30-minute call. We’ll look at your current situation, discuss what you need, and figure out which plan makes sense.