End-of-Year Offer

Now with graphic design, page creation, and video editing options included!

Maintenance Package

For organizations with light support needs to stay current and functional.
  • 15 hours per quarter (60 hours annually)
  • $80 per hour (Save $40/hour)
  • Website updates, page creation, and graphic design
  • Video editing for client-provided footage
  • Access to stock libraries for licensed images and video assets (or clients may provide their own)
  • Ideal for routine updates, content creation, and minor design needs
  • Best For: Organizations needing consistent but limited support to stay functional and fresh.
$1,800 $1,200/quarter

Growth Package

For organizations with frequent updates and creative needs.
  • 30 hours per quarter (120 hours annually)
  • $70 per hour (Save $50/hour)
  • Website updates, page creation, and graphic design
  • Video editing for client-provided footage
  • Access to stock libraries for licensed images and video assets (or clients may provide their own)
  • Flexibility for larger projects, new pages, and additional visual enhancements
  • Best For: Organizations aiming for consistent growth through impactful updates and creative media solutions.
$3,600 $2,100/month

FAQs for Quarterly Support Packages

Hours can be used for:

  • Website content updates and changes
  • Tutorials and share-screen walkthroughs
  • Strategy sessions and website audits
  • Social media post creation
  • Graphic design
  • Website integrations and troubleshooting
  • Consulting (including researching and recommending website integrations)

If you have specific needs, feel free to reach out to confirm they align with the scope of these packages.

Yes, hours can be used for video editing, provided the footage is supplied by you.

  • Video editing is billed with a minimum of 1 hour per request, and in 15-minute increments thereafter.
  • Higgens Media also offers video recording/production services separately, which are not included in these packages.
  • If your video will be used for TV or streaming, additional fees may apply for stock music licensing.

NNo, hours do not roll over. These packages offer discounted rates, so even if all hours aren’t used, the value remains significant. To help maximize your usage, we’ll send email reminders near the end of the quarter encouraging you to use your remaining hours.

Requests can be submitted via:

  • Email
  • Online Portal

These platforms make it easy to track progress and ensure your needs are met efficiently.

  • Zoom walkthroughs are billed in 30-minute increments and typically address specific issues, provide tutorials, or allow clients to describe their needs in more detail.
  • Consulting services are more strategic and include tasks like audits, planning sessions, and in-depth research or recommendations for website integrations. Consulting hours are billed at 1.5 discounted hours per hour of consulting.
  • Standard requests are handled within 3-5 business days.
  • Rush requests (completed in 1-2 business days) are charged at 2x the hours used.

Yes, you’ll have access to licensed stock libraries for images and video assets at no additional cost. Alternatively, you can provide your own assets.

For video projects intended for TV or streaming, additional fees may apply for licensing stock music.

Live Zoom meetings are available and billed in 30-minute increments, using your package hours. If you require a strategic consultation session, these are billed differently (see consulting services above).

If you run out of hours, additional hours can be purchased at a discounted rate of $10/hour more than your package rate. This is still a great savings compared to the standard hourly rate.

No, these packages are designed to maintain existing sites. While new pages can be created, full site design or redesign services are not included.

Higgens Media offers site design and redesign packages tailored for each client after a discovery call. These packages include meetings, site audits, and efficient time use. Quarterly support packages are often used after a website has been launched to maintain or lightly refresh the site.

You will receive a monthly report summarizing your time usage. Additionally, you may receive an email near the end of the quarter to encourage you to use your remaining hours.

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